Sales Training Workshops:

• Intro to Sales
• Sales Management
• Sales Negotiations
• Sales Presentations
• Telephone Sales Skills
• Consultative Sales Skills

 

Sales Training in Alberta

Calgary, Edmonton

We offer standard or unique, private, sales training which can be tailored to your needs and delivered on-site at the time and location of your choice. Cities include Calgary and Edmonton, Alberta. If you don't see your city listed please contact us to see if one can be arranged.

 

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Telephone Sales Skills Training

External pressures, increasingly competitive markets and industries, shrinking profit margins and aggressive sales quotas have caused businesses nationwide to reassess the way they use their existing sales force to sell products and services. Faced with calls by management and investors to lower selling expenses, many companies no longer have the luxury of holding face-to-face meetings. Sales organizations are being reshaped to take advantage of the ability to promote and sell products remotely. Today, senior account managers, inside sales reps and other sales personnel must adapt to the existing marketplace and focus on their ability to sell products and services effectively over the telephone. Telephone Sales Skills Training workshop is designed to assist sales professionals with this change while empowering them with proven methodologies and skills to close more sales and affect their company’s bottom line.

Sales Training Calgary and Edmonton, Alberta

Our three-day Telephone Sales Skills Training workshop provides a highly participatory, experience-driven learning environment to reinforce the skills taught to successfully sell over the telephone. An in-depth discussion of various sales structures, customer types and the different factors that affect customer behavior is central to the ability to sell the value of products and services while improving a company’s profits and cutting sales expenses. Discussions on the skills required to adapt sales presentations, questioning techniques, proposals and benefit statements based on sales types are also reinforced. Multiple videotaped role-plays enable participants to practice using methodologies, sales tools and other advanced skills in order to immediately put to use the concepts taught in this workshop. Planning exercises are integrated into the Telephone Sales Skills Training program materials to reinforce the ability to apply learned strategies into key customer accounts. Participants will ultimately benefit from effective telesales efforts that lead to realized quota numbers and higher commission checks.

Telephone Sales Skills Training program participants will learn to:

• Focus on the advantage of long-term value over low cost
• Understand how to deal with different sales structures
• Work with the needs of different buyer types within a company
• Quantify the costs that may be incurred by the buyer subsequent to purchase
• Identify opportunities to add value to the sale
• Apply questioning skills to determine buyer attitudes, situations and priorities
• Identify problem areas and potential solutions
• Create personal Feature, Advantage, Benefit statements
• Develop an advantage over their competition
• Asses personal sales performance after the call
• Understand the Telephone Selling Process
• Recognize the factors that affect buyer behavior
• Cold call, get past gatekeepers and schedule appointments
• Establish rapport and build chemistry
• Handle objections and close the sale

For More Information, call 713-627-7700 or fill in this form.

Sales Training Calgary and Edmonton, Alberta

 

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