Sales Training:

 

Sales Training Workshops

Welcome to the Sales Training Center's comprehensive resource site for effective, performance-based sales training and sales development programs. Over the past thirty years, sales professionals and sales managers across the world have benefited from our highly interactive sales training workshops. We provide pubic open enrollment and private workshops at the location of your choice. We conduct in excess of 200 monthly sales training workshops throughout the world.

For free, no obligation information on how we can help you please contact us today.

Students of a Sales Training Center workshop will learn to:

  • Communicate more effectively with customers
  • Develop the ability to build positive chemistry and rapport

  • Deal with multi-levels sales structures—users, authorizers, and purchasing agents

  • Use post-sales call measurement to assess their own performance and identify key customer issues by thinking and responding like a business consultant

  • Recognize basic styles of buyer behavior and determine how to adapt to each style to create positive "chemistry"

  • Analyze what sales people say, reducing the potential for misunderstanding

  • Effectively manage and control anger, conflict and difficult situations

  • Develop active listening skills to focus on what customers are saying

  • Be able to facilitate, guide, and close discussions in one-on-one and group settings

  • Build and give appropriate credit for other peoples ideas and avoid putting others on the defensive

  • Make a positive impact on the quality of teamwork and productivity within the work unit by effectively giving and receiving feedback

  • Sell long-term relationships rather than price

  • Incorporate interviewing skills into the sales process in lieu of pitching products

  • Apply the appropriate sales techniques based on the buyer and behavior type

For free, no obligation information on how we can help you please contact us today.

 

Sales Training Workshop: Creating Your Personal Sales Philosophy


A good sales philosophy is something you can use profitably for the rest of your life. Here are three commitments you may wish to make, as part of developing your own sales philosophy:


Strong commitment to ethics

A strong commitment to ethics is useful for any profession, but is valuable for salespeople to have especially. There are already many negative stereotypes which are associated with salespeople (pushy, overly talkative, only interested in closing the deal, etc.), and these have mostly come about from the less ethical behaviors of some salespeople. Perhaps the biggest challenge of ethics is that there can be more than one way of deciding to proceed. Unless you have dedicated yourself to recognizing who the stakeholders are, and how they each might be affected by your decisions, it is relatively easy to make choices which, in retrospect, reflect poorly on you and your firm. An ongoing commitment to ethical training can help you prevent problems in this regard.


Strong commitment to total customer satisfaction

In some cases, customers may be better off not doing business with your firm. If you have made your numbers for the quarter, it is easy to send those sales to a competitor who can better meet their needs. On the other hand, it is more noteworthy to remain committed to this philosophy, even when sales are down and you are struggling. However, when you always put the needs of your customers first, you may be surprised by the rewards which follow. After all, if you are not consistently loyal to your own customers, why should you expect them to stay loyal to you?


Strong commitment to making all sales possible

Once you have a solid ethical foundation, and dedication to customer satisfaction, then the only other thing to add to a personal sales philosophy is the drive to make every sale you can. This may mean going the extra mile and selling after closing hours, or following up well with a customer to resolve problems after you have already received your commission on the sale. Perhaps it involves doing the prospecting that no one else wants to do, or has done recently. The ability to do what needs to be done, regardless of how you feel about the task, is a key in making every sale which you possibly can. This is a characteristic shared by all true sales professionals.


In summary, when you commit to high ethical standards, complete customer satisfaction, and making every sale you can, you have the beginnings of a great sales philosophy, which should serve you well no matter what industry you are selling products and services in.


 

Source: Marc Mays link

 

For free, no obligation information on how we can help you please contact us today.