Open Enrollment Sales Training Seminars:

Location  Date
Phoenix, Arizona Sept. 16th
Houston, Texas Sept. 16th-17th
Chicago, Illinois Sept. 20th

 


Sales Training:

 

Sales Training Classes

Welcome to the Sales Training Center's comprehensive resource site for effective, performance-based sales training and sales development programs. Over the past thirty years, sales professionals and sales managers across the world have benefited from our highly interactive sales training classes. We provide pubic open enrollment and private classes at the location of your choice. We conduct in excess of 200 monthly sales training classes throughout the world.

For free, no obligation information on how we can help you please contact us today.

Students of a Sales Training Center class workshop will learn to:

  • Communicate more effectively with customers
  • Develop the ability to build positive chemistry and rapport
  • Deal with multi-levels sales structures—users, authorizers, and purchasing agents

  • Use post-sales call measurement to assess their own performance and identify key customer issues by thinking and responding like a business consultant

  • Recognize basic styles of buyer behavior and determine how to adapt to each style to create positive "chemistry"

  • Analyze what sales people say, reducing the potential for misunderstanding

  • Effectively manage and control anger, conflict and difficult situations

  • Develop active listening skills to focus on what customers are saying

  • Be able to facilitate, guide, and close discussions in one-on-one and group settings

  • Build and give appropriate credit for other peoples ideas and avoid putting others on the defensive

  • Make a positive impact on the quality of teamwork and productivity within the work unit by effectively giving and receiving feedback

  • Sell long-term relationships rather than price

  • Incorporate interviewing skills into the sales process in lieu of pitching products

  • Apply the appropriate sales techniques based on the buyer and behavior type

For free, no obligation information on how we can help you please contact us today.

 

Sales Training:

How To Handle Rejection in Sales Training


This sales prospecting technique isn't specifically about how to prospect. It's a technique for dealing with the ill effects of prospecting, how to handle rejection. Being able to overcome the ill effects of rejection is vital to success in sales.

This technique for handling rejection comes from one of my mentors, Tom Hopkins.

If you focus on this sales prospecting technique when you get rejected you'll turn the bad feelings into good feelings. If you're constantly risking rejection, finding it, overcoming it and closing sales you may not need to use this technique. If you're not doing all these things, you need this technique. It will increase your sales your confidence if you do.

The first step to using this sales prospecting technique is to determine the cash value of each rejection you receive. How do you do that? Let's say for every sale you close you are paid $500. Then 1 sale = $500.

The second step requires that you're tracking your contacts-to-closings ratio. The top sales people track this and other information daily. Tracking requires little effort and yields valuable information. For example, when you see negative changes in your tracking information, you become aware of challenges you need to address before they affect your sales.

Let's say you contact ten people to make a sale. This means your contact-to-closing ratio is ten to one. The top sales people are always striving to improve their closing ratios; however, the ten to one ratio is a reasonable average. Now, 1 sale = $500, 10 contacts = 1 sale, therefore, 1 contact = $50.

If you look at getting paid for each contact instead of each sale you'll see rejection in a whole new way. Aren't you paid by the contact and not the sale? After all, if you don't make contacts, you don't make sales.

Top sales people look at the value of the activity as well as the result.

Using these sales prospecting technique, making contacts and handling rejection becomes fun. Every time a contact results in a rejection of your product or service you can view the rejection as making money. In the above example you would make $50 for every rejection and be one contact closer to making a sale.

It changes the way you look at things, doesn't it?

If you place a dollar value on prospecting and rejection as an activity, you will look forward to these activities. You will view the activity as making money and be inclined to do it more often.


Source: Jim Klein link

 

For free, no obligation information on how we can help you please contact us today.