Open Enrollment Sales Training Seminars:

Location  Date
Phoenix, Arizona Sept. 16th
Houston, Texas Sept. 16th-17th
Chicago, Illinois Sept. 20th

 


Sales Training:

 

Sales Training Classes

Welcome to the Sales Training Center's comprehensive resource site for effective, performance-based sales training and sales development programs. Over the past thirty years, sales professionals and sales managers across the world have benefited from our highly interactive sales training classes. We provide pubic open enrollment and private classes at the location of your choice. We conduct in excess of 200 monthly sales training classes throughout the world.

For free, no obligation information on how we can help you please contact us today.

Students of a Sales Training Center class workshop will learn to:

  • Communicate more effectively with customers
  • Develop the ability to build positive chemistry and rapport
  • Deal with multi-levels sales structures—users, authorizers, and purchasing agents

  • Use post-sales call measurement to assess their own performance and identify key customer issues by thinking and responding like a business consultant

  • Recognize basic styles of buyer behavior and determine how to adapt to each style to create positive "chemistry"

  • Analyze what sales people say, reducing the potential for misunderstanding

  • Effectively manage and control anger, conflict and difficult situations

  • Develop active listening skills to focus on what customers are saying

  • Be able to facilitate, guide, and close discussions in one-on-one and group settings

  • Build and give appropriate credit for other peoples ideas and avoid putting others on the defensive

  • Make a positive impact on the quality of teamwork and productivity within the work unit by effectively giving and receiving feedback

  • Sell long-term relationships rather than price

  • Incorporate interviewing skills into the sales process in lieu of pitching products

  • Apply the appropriate sales techniques based on the buyer and behavior type

For free, no obligation information on how we can help you please contact us today.

 

Sales Training:

Sales Classes - Compensation and Defining a "Sale"


I recently received the following question from a website visitor:

"I have a question about the definition of 'a sale.' I would like to hire an outside, non-exclusive salesman that works on an 8% commission. I now need to determine what constitutes 'a sale' for the job description. How do I go about this? Does it mean he got me in the door and I have to do the rest, or does it mean he has to do all of the work and close the deal? If my outside salesperson gets in the door of a prospective customer, performs the initial sales pitch to capture their interest, but then the rest falls on me to close the deal, whose 'sale' is it? I see this being a very gray area and would appreciate some assistance."

Here is how I responded to this question:

When a salesperson is new to working with a company, it is common for them to have to rely on expert resources to help them manage sales cycles and close sales. In this scenario it is common for the salesperson to receive full credit for the sale, regardless of the fact that they are receiving assistance.

Of course, the goal over time is for the salesperson to become increasingly self-sufficient, at least from the standpoint of dealing with the "business" aspects of managing the sales cycle. Personally I don't care whether salespeople ever learn all of the technical details of their products and services. I'd rather have them focus on becoming experts at the things that only salespeople do: finding and qualifying opportunities, managing sales cycles, managing expert resources, and closing sales.

Your situation is different because it sounds like you are looking for a non-exclusive salesperson who is willing to work for 100% commission.

With that said, if you are going to look for a non-exclusive, 100% commission salesperson, it would be worth your while to look into manufacturer's representative firms. To find these firms, go to your favorite search engine and type in the phrase, "manufacturer’s representative association". This search will bring up some association websites that provide some pretty useful tools for searching for manufacturer's rep firms based upon criteria such as geography, types of products and services they sell, etc.

You can also consider paying different commission percentages based upon how much of the sales cycle the salesperson manages. For example, if they get you in front of a good prospect, they might get 2%. If they qualify the opportunity and manage the sales cycle and only use you as an expert resource, they might get 5%. If they perform the entire sales process all by themselves, they might get 8%. Just some food for thought.


Source: Alan Rigg link

 

For free, no obligation information on how we can help you please contact us today.