Sales Training:

 

Sales Training

Welcome to the Sales Training Center's comprehensive resource site for effective, performance-based sales training and sales development programs. Over the past thirty years, sales professionals and sales managers across the world have benefited from our highly interactive sales training seminars. We provide pubic open enrollment and private workshops at the location of your choice. We conduct in excess of 200 monthly sales training courses throughout the world.

For free, no obligation information on how we can help you please contact us today.

Students of a Sales Training Center class course will learn to:

  • Communicate more effectively with customers
  • Develop the ability to build positive chemistry and rapport

  • Deal with multi-levels sales structures—users, authorizers, and purchasing agents

  • Use post-sales call measurement to assess their own performance and identify key customer issues by thinking and responding like a business consultant

  • Recognize basic styles of buyer behavior and determine how to adapt to each style to create positive "chemistry"

  • Analyze what sales people say, reducing the potential for misunderstanding

  • Effectively manage and control anger, conflict and difficult situations

  • Develop active listening skills to focus on what customers are saying

  • Be able to facilitate, guide, and close discussions in one-on-one and group settings

  • Build and give appropriate credit for other peoples ideas and avoid putting others on the defensive

  • Make a positive impact on the quality of teamwork and productivity within the work unit by effectively giving and receiving feedback

  • Sell long-term relationships rather than price

  • Incorporate interviewing skills into the sales process in lieu of pitching products

  • Apply the appropriate sales techniques based on the buyer and behavior type

For free, no obligation information on how we can help you please contact us today.

 

Sales Skills Training: Sales Discipline - Five Steps To Recover From A Lost Sale


Ever lost a sale? Of course you have, we all have. The difference between the average salesperson and the great salesperson is how quickly you recover from the lost sale.
When you lose a sale that you thought you should have won, it is often tempting to take it personally and to become negative. If you give in and allow the lost sale to affect your attitude, then you will be allowing the lost sale to affect your future sales presentations and therefore affect your future sales.


There are five steps to recover from a lost sale and to rebuild your positive attitude so that you can quickly bounce back and start making new sales.


Step One: Turn To Your Personal Foundation


Your personal foundation is made up of those people that believe in you and the people that inspire you to be your best. It is important that you turn to these people as you begin recovering from a confidence shaking lost sale. These people play an important role in your personal and professional life and it is important to use them when you need them the most. Pick up the phone and call them. You will find yourself immediately feeling better.


Step Two: Walk Away


When you find yourself a bit rattled from losing a sale, walk away and get your mind off of work for a short time. Something as simple as doing a crossword puzzle, working on your hobby, or playing with your kids will give you the needed break from work that is important to getting over your lost sale.

 

Step Three: Talk To The Customers Who Love You


Pick up the phone and call those who love to do business with you. Call them to make sure everything is going well for them or to simply chat. They'll remind you of why it is great doing business with you.


Step Four: Read Something Inspirational


Having an inspirational book or audio program nearby is always beneficial, especially when trying to recover from a lost sale. You should read a few pages or a few chapters of your book to rebuild your confidence and maintain a positive attitude. By reading a chapter or two you'll find that your attitude will begin to immediately turn around.


Step Five: Plan


If the lost sale changes your monthly sales plan, then after you lose a sale it is time to revise that plan accordingly. How can you make up for that lost sale? Most times you should not try to make it up with just one big sale. You will find that it is more effective and realistic to spread the lost sales volume over several smaller sales. By having your revised plan and a fresh positive attitude you can again hit the road and get back on task to hit your monthly sales goal. After all, it is great to do business with you! Go Get 'Em!


 

Source: Alan Rigg link

 

For free, no obligation information on how we can help you please contact us today.