Open Enrollment Sales Training Seminars:

Location  Date
Charlotte, North Carolina Oct. 6th
Denver, Colorado Oct. 11th
Boston, Massachusetts Oct. 24th-25th
Dallas, Texas Oct. 25th

 


Sales Training:

 

Sales Training Seminars

Welcome to the Sales Training Center's comprehensive resource site for effective, performance-based sales training and sales development programs. Over the past thirty years, sales professionals and sales managers across the world have benefited from our highly interactive sales training seminars. We provide pubic open enrollment and private seminars at the location of your choice. We conduct in excess of 200 monthly sales training seminars throughout the world.

For free, no obligation information on how we can help you please contact us today.
 

Students of a Sales Training Center seminar will learn to:

  • Communicate more effectively with customers
  • Develop the ability to build positive chemistry and rapport

  • Deal with multi-levels sales structures—users, authorizers, and purchasing agents

  • Use post-sales call measurement to assess their own performance and identify key customer issues by thinking and responding like a business consultant

  • Recognize basic styles of buyer behavior and determine how to adapt to each style to create positive "chemistry"

  • Analyze what sales people say, reducing the potential for misunderstanding

  • Effectively manage and control anger, conflict and difficult situations

  • Develop active listening skills to focus on what customers are saying

  • Be able to facilitate, guide, and close discussions in one-on-one and group settings

  • Build and give appropriate credit for other peoples ideas and avoid putting others on the defensive

  • Make a positive impact on the quality of teamwork and productivity within the work unit by effectively giving and receiving feedback

  • Sell long-term relationships rather than price

  • Incorporate interviewing skills into the sales process in lieu of pitching products

  • Apply the appropriate sales techniques based on the buyer and behavior type

For free, no obligation information on how we can help you please contact us today.

 

Sales Training: Sales Seminar Tips to Boost Your Customer Rapport


In recent years scientists have made a startling discovery - everyone can read minds. This is not to say everyone can read word for word every thought that goes through your head.
Empathy is a form of mind reading, and all humans come equipped with the tools to be empathetic. These tools create rapport and can amplify your sales.


As a rapport method, understanding what is going through another person's mind can help you determine why they take certain actions and even predict what they will do. It's a powerful asset to your sales skills.


While the fact that empathy exists is certainly no news flash, exactly how humans utilize and develop this skill was not previously known. Scientists have found that certain areas of a human's brain will 'light up' when they observe another person take an action similar to how they may have responded themselves.


There is much more that you can do to read others thoughts in sales rapport. For instance, a person's pupils get larger when they are aroused, interested, or receptive.
Smaller pupils generally mean a person is not interested, however, keep in mind that lighting plays a big role in pupil size as well.


Take note of lighting in your sales environment before making any judgments of a person's interest based on pupil size. As you build rapport with a person, watch their pupils change size and you can get clues into their personal life, interests and rapport responses.


As a sales person, being observant to the signals a person is sending during your rapport attempts is also an important means to reading their mind. Do they become uncomfortable when you bring up a certain subject for instance?


Most of these things should come naturally, but some people are good at masking their emotions and it may require more careful observation by the sales person to crack their defenses and see what they are thinking.


One of the most powerful ways to 'read someone's mind' during a sales pitch is through their eye movements. This is invaluable as a sales tool. When someone is accessing memories their eyes move in a certain direction. When they are creating stories or lying, they move in a different direction.


Try establishing rapport in your sales using a common topic, such as a recently deceased loved one, and you can appear to be picking up on a person's thoughts. Follow this up with remarks that can be universally applied to anyone and it will appear that you are reading their mind. With good rapport you will close more sales each time.


 

Source: Marc Savage link

 

For free, no obligation information on how we can help you please contact us today.