Open Enrollment Sales Training Seminars:

Location  Date
Charlotte, North Carolina Oct. 6th
Denver, Colorado Oct. 11th
Boston, Massachusetts Oct. 24th-25th
Dallas, Texas Oct. 25th

 


Sales Training:

 

Sales Training Courses

Welcome to the Sales Training Center's comprehensive resource site for effective, performance-based sales training and sales development programs. Over the past thirty years, sales professionals and sales managers across the world have benefited from our highly interactive sales training courses. We provide pubic open enrollment and private courses at the location of your choice. We conduct in excess of 200 monthly sales training courses throughout the world.

For free, no obligation information on how we can help you please contact us today.

Students of a Sales Training Center class course will learn to:

  • Communicate more effectively with customers
  • Develop the ability to build positive chemistry and rapport

  • Deal with multi-levels sales structures—users, authorizers, and purchasing agents

  • Use post-sales call measurement to assess their own performance and identify key customer issues by thinking and responding like a business consultant

  • Recognize basic styles of buyer behavior and determine how to adapt to each style to create positive "chemistry"

  • Analyze what sales people say, reducing the potential for misunderstanding

  • Effectively manage and control anger, conflict and difficult situations

  • Develop active listening skills to focus on what customers are saying

  • Be able to facilitate, guide, and close discussions in one-on-one and group settings

  • Build and give appropriate credit for other peoples ideas and avoid putting others on the defensive

  • Make a positive impact on the quality of teamwork and productivity within the work unit by effectively giving and receiving feedback

  • Sell long-term relationships rather than price

  • Incorporate interviewing skills into the sales process in lieu of pitching products

  • Apply the appropriate sales techniques based on the buyer and behavior type

For free, no obligation information on how we can help you please contact us today.

 

Sales Training: Sales Training Courses Forget This Essential Sales Tool


When you think of sales training, does this include sales tools? Probably so because sales professionals need help or additional knowledge on:


PDA


Sales scripts


Customer relationship management databases


Additionally for many, sales training may also include specific sales skills and how to use certain tools

within:

Fact Finding

Prospecting

Negotiating

Earning the sale (a.k.a. closing)

Building customer loyalty


One thing that is absent or often overlooked is this essential business tool that can potentially break any future sale - the everyday common business card. Yes, this simple tool can increase sales or decrease sales far quicker than any other honed sales skill or tool.


A post by sales guru, Jonathan Farrington, suggested that only 2.5% of all business people per his extensive networking and meeting experiences have an up to date informative business card on them at all times. How many times do you attend a business event and experience people who:


Left the business cards at home?
Ran out of business cards?

If they had a business card on them, was the card:

Hard to read?

Dirty, crumpled?

Missing a phone number?

Minus current email address?

Lacking a call to action on the backside?


When sales trainers forget to emphasis the importance of this simple sales tool, they are truly missing the boat in how to increase sales. For the business card explains a wealth of information about the sales professional and the business or organization. Additionally, the potential buyer makes a judgment specific to the values and ethics of the salesperson.


Not only is this incredible tool for the most part discounted, how to use the tool is equally ignored. Business card etiquette should be one of the first learned sales skills because the business card is the potential key to unlock future sales success.


Think about how most North American business professionals give and receive business cards. If you experiences are like mine, they grab the card and:


Stuff it in their pocket and rush over to the next person


Give it a quick read and then stuff it in their pocket


Of course there are the few sales professionals who pass out business cards like playing cards giving everyone at least three to four cards. Sales Coaching Tip: Passing out multiple cards is an absolute No-No.


What would happen if your sales team accepted business cards and actually took the time to study them to read them? Would that set you apart allowing you to be the Red
Jacket in the Sea of Gray Suits?


Take Action Sales Training Coaching Tip: Include business card etiquette as part of any sales training program. Make sure that your calling card promotes your business and is not an obstacle to future sales. Finally, instruct your sales professionals as how to leverage this sales skills beginning by always having complete and current information.


 

Source: Leanne Hoagland-Smith link

 

For free, no obligation information on how we can help you please contact us today.