Open Enrollment Sales Training Seminars:

Location  Date
Phoenix, Arizona Sept. 16th
Houston, Texas Sept. 16th-17th
Chicago, Illinois Sept. 20th

 


Sales Training:

 

Sales Training Courses

Welcome to the Sales Training Center's comprehensive resource site for effective, performance-based sales training and sales development programs. Over the past thirty years, sales professionals and sales managers across the world have benefited from our highly interactive sales training courses. We provide pubic open enrollment and private courses at the location of your choice. We conduct in excess of 200 monthly sales training courses throughout the world.

For free, no obligation information on how we can help you please contact us today.

Students of a Sales Training Center class course will learn to:

  • Communicate more effectively with customers
  • Develop the ability to build positive chemistry and rapport
  • Deal with multi-levels sales structures—users, authorizers, and purchasing agents

  • Use post-sales call measurement to assess their own performance and identify key customer issues by thinking and responding like a business consultant

  • Recognize basic styles of buyer behavior and determine how to adapt to each style to create positive "chemistry"

  • Analyze what sales people say, reducing the potential for misunderstanding

  • Effectively manage and control anger, conflict and difficult situations

  • Develop active listening skills to focus on what customers are saying

  • Be able to facilitate, guide, and close discussions in one-on-one and group settings

  • Build and give appropriate credit for other peoples ideas and avoid putting others on the defensive

  • Make a positive impact on the quality of teamwork and productivity within the work unit by effectively giving and receiving feedback

  • Sell long-term relationships rather than price

  • Incorporate interviewing skills into the sales process in lieu of pitching products

  • Apply the appropriate sales techniques based on the buyer and behavior type

For free, no obligation information on how we can help you please contact us today.

 

Sales Training:

Ten Immutable Sales Training Truths in Recessionary Times


Are you feeling the pinch of the economic times?  It's pretty hard to avoid the news; everywhere you look it is not encouraging.


Having gone through a few economic downturns in my career, it's easy to recall exactly what we did to revive relationships and activity in order to capture every conceivable order that was available.


Here are Ten Immutable Sales Leadership Truths in Recessionary Times. You should make them part of every day... from the moment you awake until turning out the lights at night.  Remember, you & your team are responsible for Attitude, Behavior, and Calling - The ABC's of Sales Training Success, as these are the things that can be controlled.  The state of the economy is outside your control. 

You and you alone are in charge, so make it happen.  And while you are at it, don't forget to remind your sales training team to sell something to someone with money!


Sales Training Truths - The A, B, C's


Call on Your Customers

Never forget how you & your company got to its position in the first place.  It's because of your customers.  Call Avoidance and Call Reluctance are about Attitude.


Add the Personal Touch
  

Listen to Your Customers - Stay Connected to Them. Customers always pay attention to companies who bring Important Messages & Information to them.


Stop Selling & Let the Customer Buy
  

Contrary to what the sales training books preach, let the customer tell you what they Want, Need and will pay money to Have.  Constantly Closing can be dangerous in Tough Times since the customer may believe the only thing you're interested in is an order.  Constantly in Closing Mode is about Behavior.


Keep a Positive Mental Image
 

Avoid Self Speak Aimed at talking yourself Out of a Sale. Stay Away from Discouragement Fraternities & Sororities.  Crummy Behavior & Attitude are self-limiting and self-defeating.


Get Your Forecasting Model Ship-Shape
  

Spend time revisiting your Qualification Metrics.  Accurate Forecasting comes from qualitative and quantitative evaluation about your sales training opportunities.


Be an Invaluable Asset to Your Customers & Prospects
 

Be Seen by Them as "the" GO-TO company and a Priceless Resource. Check Your Ego at the Door, as in Trying Times improper Attitude can kill a sales training opportunity.


A Planned and Implemented Process for Prospecting Never Goes Away

Salespeople that fail to prospect fail to achieve.  Keep your focus on New Account Development. When the economy improves 'All the Boats Will Rise Together', but yours will be higher than your competition.  Prospecting is about Calling.


Take An Assertive Position with Your Sales Team

They are looking for Guidance and Leadership - Never, Ever Let Them Down.  Managers follow guidelines, Leaders Make Things Happen!  You can "drive" the business of sales training, so your Attitude and Behavior are vital.


Get Back to Basics 

Refresh your sales training team about them.  When Business is Brisk, the Fundamentals get forgotten. Now is the time to revitalize the sales success essentials.  The A, B, and C's are among the crucial determinants of sales training success.


Do Everything Humanly Possible to Keep Your Staff Intact
 

Trimming in other areas may deliver the same savings as a headcount reduction. This is the time to eliminate programs and activities that have yielded questionable results.  Be more expense control aware e.g. ensure field trips have multiple sales training calls and customer visitations attached to them.  And don't be anxious about canceling a sales training trip that does not have a solid business purpose behind it.


Source: Don McNamara link


Related: Sales Training

 

For free, no obligation information on how we can help you please contact us today.