| Location | Date |
| Los Angeles, California | Feb. 3rd-4th |
| Houston, Texas | Feb. 8th-9th |
| NYC, New York | Feb. 24th |
Sales Training:
Welcome to the Sales Training Center's comprehensive resource site for effective, performance-based sales training and sales development programs. Over the past thirty years, sales professionals and sales managers across the world have benefited from our highly interactive sales training seminars. We provide pubic open enrollment and private seminars at the location of your choice. We conduct in excess of 200 monthly sales training seminars throughout the world.
For free, no obligation information on how we can help
you please contact
us today.
Students of a Sales Training Center seminar will learn to:
Deal with multi-levels sales structures—users, authorizers, and purchasing agents
Use post-sales call measurement to assess their own performance and identify key customer issues by thinking and responding like a business consultant
Recognize basic styles of buyer behavior and determine how to adapt to each style to create positive "chemistry"
Analyze what sales people say, reducing the potential for misunderstanding
Effectively manage and control anger, conflict and difficult situations
Develop active listening skills to focus on what customers are saying
Be able to facilitate, guide, and close discussions in one-on-one and group settings
Build and give appropriate credit for other peoples ideas and avoid putting others on the defensive
Make a positive impact on the quality of teamwork and productivity within the work unit by effectively giving and receiving feedback
Sell long-term relationships rather than price
Incorporate interviewing skills into the sales process in lieu of pitching products
Apply the appropriate sales techniques based on the buyer and behavior type
For free, no obligation information on how we can help you please contact us today.
Did you ever realize the incredible impact each choice has on your ability to increase sales? Imagine for just a few moments the following experience that happens daily to many small business owners, sales professionals or even C-Level executives.
You receive a call from a sales person. You have a choice to:
Accept the call and be interested
Accept the call and be dis-interested
Accept the call and be polite
Accept the call and be impolite
Decline the call altogether
Each of these choices can affect your goal to increase sales.
Every day sales professionals make these choices and many more such as:
To return calls
To secure appointments
To attend meetings
To actively network
To increase professional knowledge
To review sales number
To reflect upon the day's events
The question is: "Are they the right choices if you goal is to increase sales?"
A choice is really a decision in action or simply a behavior. When a choice is made, another choice is also made. By taking action through the one choice you are also taking action against at least one too many other choices.
For example, many have written about choosing an attitude. An individual has the choice to choose a positive attitude or a negative one. In sales choosing a positive attitude is a critical action, but a positive sales attitude is not enough to increase sales.
Great sales professionals make choices based upon their sales plans, their sales goals and their existing sales results. They demonstrate these choices through their actual behaviors (think sales skills) that are observed by others. If you want to increase sales, then watch those who are having real sales success and listen to what others say about these same sales professionals.
Use this activity to better guide the results from the choices you make. Take a piece of paper and separate it into 3 columns. Label the first column, Choice. Write down the choice such as To return phone calls. Then label the second column, Behaviors. Write down the behaviors specific to that choice. Continuing the example of returning phone calls, the behaviors would be to physically dial the number and speak with the person.
Finally, in the third column label it Results. Write down the results from those behaviors.
Again using the same example, the result might have been secured an appointment.
By tracking your actual behaviors, you can avoid "confusing motion with progress and activity with results" as my friend Doug Brown as remarked. Also, you can begin to really see the direct relationship between your choices and your actions.
Sales Coaching Tip: The choices you make today, as a sales professional, will determine your sales success tomorrow. If you are confused by some of those choices, you may need to consider a sales skill assessment that looks at the attributes associated with your decision making style.
Source: Leanne Hoagland-Smith link
For free, no obligation information on how we can help you please contact us today.