Sales Training:

 

Sales Training Classes

Welcome to the Sales Training Center's comprehensive resource site for effective, performance-based sales training and sales development programs. Over the past thirty years, sales professionals and sales managers across the world have benefited from our highly interactive sales training classes. We provide pubic open enrollment and private classes at the location of your choice. We conduct in excess of 200 monthly sales training classes throughout the world.

For free, no obligation information on how we can help you please contact us today.

Students of a Sales Training Center class workshop will learn to:

  • Communicate more effectively with customers
  • Develop the ability to build positive chemistry and rapport

  • Deal with multi-levels sales structures—users, authorizers, and purchasing agents

  • Use post-sales call measurement to assess their own performance and identify key customer issues by thinking and responding like a business consultant

  • Recognize basic styles of buyer behavior and determine how to adapt to each style to create positive "chemistry"

  • Analyze what sales people say, reducing the potential for misunderstanding

  • Effectively manage and control anger, conflict and difficult situations

  • Develop active listening skills to focus on what customers are saying

  • Be able to facilitate, guide, and close discussions in one-on-one and group settings

  • Build and give appropriate credit for other peoples ideas and avoid putting others on the defensive

  • Make a positive impact on the quality of teamwork and productivity within the work unit by effectively giving and receiving feedback

  • Sell long-term relationships rather than price

  • Incorporate interviewing skills into the sales process in lieu of pitching products

  • Apply the appropriate sales techniques based on the buyer and behavior type

For free, no obligation information on how we can help you please contact us today.

 

Sales Training Class: Become the Friendly Touch-O-Matic Sales Person Extraordinaire


Do you want more sales? Then consider becoming the Touch-O-Matic sales person where you achieve top of mind awareness and easily outperform your competitors.


What does a Touch-O-Matic sales person look like? The answer is someone who takes concentrated and consistent efforts to touch his or her clients at least 3 times a month to secure Top of Mind Awareness or TOMA.


This friendly and let's not forget results driven sales person extraordinaire understands that sales success is all about the creation of authentic relationships. And those relationships are developed over time. In today's sales environment, this philosophy is called relationship selling.

Time can be used wisely and effectively or poorly and inefficiently. The sales person extraordinaire knows how to use a variety of ways to keep in contact with his or her prospective customers as well as existing customers. Creating customer loyalty is a byproduct of being this type of sales person.


How does the sales person become the Touch-O-Matic sales person extraordinaire?
First, this sales person has not only an overall business strategic plan or knows what the strategic plan is, but works from three other plans within that strategic plan:


Marketing
Sales
Customer Loyalty


All of the Touch-O-Matic actions are aligned to current marketing goals, sales goals and customer loyalty goals. By looking at the desired results through 3 different filters so to speak allows these sales persons to truly work smarter and not harder.


Secondly, these sales people also use a variety of tools to help them keep in touch.
These tools are usually found in their marketing tool box and may include:


Note cards
Greeting cards or the use of a greeting card service
Articles written by the sales person
Broadcast emails using an auto responder within the business website
Survey on the website
Promotional items because lumpy mail gets opened first
Telephone calls scheduled to confirm receipt of a mailing or to share a lead
Method for tracking all touches to ensure consistency
Method for tracking all results from these Touch-O-Matic activities


Finally, this sales person lives his or her values. For the demonstrated authenticity is from the heart. These sales people know that know cares about what you know until they know how much you care. Yes, you too, can be a Touch-O-Matic sales person extraordinaire. The only obstacle is you and your real commitment to increase sales.


 

Source: Leanne Hoagland-Smith link

 

For free, no obligation information on how we can help you please contact us today.