Sales Training:

 

Sales Training

Welcome to the Sales Training Center's comprehensive resource site for effective, performance-based sales training and sales development programs. Over the past thirty years, sales professionals and sales managers across the world have benefited from our highly interactive sales training seminars. We provide pubic open enrollment and private workshops at the location of your choice. We conduct in excess of 200 monthly sales training courses throughout the world.

For free, no obligation information on how we can help you please contact us today.

Students of a Sales Training Center class course will learn to:

  • Communicate more effectively with customers
  • Develop the ability to build positive chemistry and rapport

  • Deal with multi-levels sales structures—users, authorizers, and purchasing agents

  • Use post-sales call measurement to assess their own performance and identify key customer issues by thinking and responding like a business consultant

  • Recognize basic styles of buyer behavior and determine how to adapt to each style to create positive "chemistry"

  • Analyze what sales people say, reducing the potential for misunderstanding

  • Effectively manage and control anger, conflict and difficult situations

  • Develop active listening skills to focus on what customers are saying

  • Be able to facilitate, guide, and close discussions in one-on-one and group settings

  • Build and give appropriate credit for other peoples ideas and avoid putting others on the defensive

  • Make a positive impact on the quality of teamwork and productivity within the work unit by effectively giving and receiving feedback

  • Sell long-term relationships rather than price

  • Incorporate interviewing skills into the sales process in lieu of pitching products

  • Apply the appropriate sales techniques based on the buyer and behavior type

For free, no obligation information on how we can help you please contact us today.

 

Sales Training: Sales Training & Coaching - Ugly Sales is Not for You


If your business is based on any service industry ugly sales is not for you. You may be wondering what the heck is ugly sales. You may have never heard it referred to as ugly sales, but you certainly felt how ugly it is when you've been on the receiving end of it.


Ugly sales is the self-serving sales tactics practiced by selfish salespeople who only care about themselves and view sales as an event rather than the beginning of a long-term relationship. Salespeople are naturally competitive and competition is a good thing unless the pressure to perform leads you to put your needs ahead of the best interest of the client. This short sighted perspective prevents you from ever attaining long-term sales success.


If you've fallen into the trap of practicing ugly sales:

you treat your prospects and clients like they're rivals getting in your way and keeping you from your sales goals.

you're overly aggressive in your zeal to close the sale.

you try to manipulate and coerce your prospects and clients to your way of thinking.

you'll argue and debate every objection and stall, and you won't hesitate to belittle a prospect or client that doesn't see things your way.

you refuse to leave or allow the prospect/client to leave until you get the sale.


If you think this is the way to sell, you enjoy the challenge, you view yourself as being a winner when you can get the prospect to succumb you're headed on a path to failure.

Sales should never be a loser winner event. When you think of sales as an event rather than the beginning of a long-term relationship you're missing the opportunity to build a business.


And build a business is what you must do to succeed in service sales. To succeed in sales in a service industry you must: seek to understand the prospect's goals, put the prospect's wants first, build your credibility through your demonstrated integrity, and develop relationships that promote customer loyalty and referrals. Ugly sales are based on tactics that do more harm than good to both you and your prospects/clients. If you identified one or more behaviors in the ugly sales list make a commitment to yourself to change that behavior so you can earn sales through mutual respect and mutual benefit.


 

Source: Cheryl Clausen link

 

For free, no obligation information on how we can help you please contact us today.